Leadership Advice for Sales Teams

Even if you manage to assemble a group of the most qualified individuals, they will still require training. This isn't limited to courses on how to increase sales. A well-designed training programme will help staff members hit the ground running, increase productivity, and ultimately boost revenue.

Use these five guidelines to take your training to the next level and equip your team for success:

Streamline the onboarding procedure

Excellent onboarding is the foundation for excellent training.

The new employees, especially the new salesmen, are given crucial information about the organisation throughout the onboarding process. The following are included in this category:

·      Policies and guidelines for the company and its departments.

·      Detailed instructions for connecting into the computer system and establishing user accounts for various software applications.

·      Explanations of the goals and values of the firm.

·      It is important to incorporate sales training as part of the onboarding process. It might be anything from specifics about your products and services to details about your ideal clientele. 

Increase Motivation through Gamification

Salespeople are frequently highly competitive, so,

·      Don't make an effort to dampen their natural sense of competition. Instead, capitalise on it and utilise it to your advantage to keep their motivation high.

·      Gamification may be included into the training process to boost participant engagement and drive members of the team to take their performance to the next level.

·      You may accomplish this by awarding prizes to participants who successfully complete training modules or by awarding points for each purchase (and then rewards based on the number of points earned).

Set up more one-on-one meetings

·      In addition to being in charge of the leadership of a sales team, you are also accountable for the coaching and direction of individual salespeople.

·      Be sure to schedule one-on-one meetings with each member of your team so that you can speak about their objectives, evaluate their progress, and address the aspects of their performance in which they might need some work.

·      Team meetings are great for brainstorming and sharing information, but one-on-ones are where you can really get to know each member of your team and coach them individually to help them succeed.

Provide Beneficial Feedback

·      Keep your criticism constructive whether you're criticising a team as a whole or a specific team member.

·      If you want individuals to improve, you have to tell them what those improvements are, but you also have to make sure they feel supported. For instance, you may participate in a group discussion with them to generate ideas for potential solutions to a problem or draught a strategy to assist them in the development of a certain ability.

·      Your team members will remain motivated and encouraged to continue growing over time if you provide them with constructive feedback.

Honour Achievements

·      Don't forget to give credit where credit is due and acknowledge the efforts of your team and its members.

·      It will be difficult to maintain your team's enthusiasm if your training approach consists solely of pointing out where they are falling short or where improvements should be made.

·      Long-term, this might have far worse repercussions. If team members are seldom acknowledged for going above and above, they may cease making an effort to do so.

Tips for Setting Goals

Good leaders are able to inspire their followers. Setting challenging new goals and pushing your co-workers to go beyond their comfort zones is a certain method to boost morale and productivity.

The following are five suggestions for enhancing the goal-setting procedure and boosting the likelihood that your team will reach or surpass its objectives:

Encourage participation from the entire team

·      Even if you are the sales manager, you should not be the only one who sets sales targets.

·      Get your staff participate in goal-setting sessions rather than just telling them what you want them to do over the next month, quarter, or year.

·      Discuss with them the accomplishments that the team achieved over the course of the preceding month or quarter. Then, you should encourage them to establish certain goals based on the aspects of their performance that they wish to enhance.

·      Encourage every member of the team to establish their own individual sales goals in addition to the team's overall objectives and set these objectives together as a group. These things boost motivation even more and keep everyone focused on maintaining and advancing their level of improvement.

Sync marketing and sales objectives

·      Overall productivity rises when sales and marketing work together.

·      Overall productivity rises when sales and marketing work together.

·      Establish objectives that will help both teams by working with the marketing team's leader. Discuss how your objectives are related so that you may all assist one another and aid the business in boosting sales, launching new products, etc.

The importance of SMART Goals

The SMART framework should be used to set objectives for both teams and individuals.

·      Specific

·      Measurable

·      Attainable

·      Realistic

·      Time-bound

These sorts of objectives have a greater chance of producing outcomes compared to goals that are either too imprecise or too unrealistic and do not have a defined deadline.

Give your team an explanation of this framework, and then ask them to examine their own objectives in light of it. In the event that they are unable to fulfil all of the requirements, it is necessary for them to revisit the planning stage and adjust their objective.

Set up Key Performance Indicators

KPIs, or key performance indicators, are crucial in assisting you in establishing specific targets.

KPIs establish the measures you're utilising to evaluate team performance and quantify team performance. Here are some examples of KPIs connected to sales:

·      Typical deal size

·      Closed Sales Number 

·      Customer Acquisition Cost

·      Gross profit for each product

·      Turnover rate

·      The quantity of quality leads

·      Value of lost sales 

It is much simpler for you as a leader to improve your sales strategy and choose which variables you are going to concentrate on the most in the future if you take the time to create precise key performance indicators (KPIs).

Track the Development of Both Individuals and Teams

·      It's important to keep tabs on your sales team and individual reps to ensure they're on track.

·      It's crucial to establish and maintain a regular meeting schedule, whether it's once a week, twice a month, or once a quarter.

·      This prevents team members from putting off their task and guarantees that they will make steady progress.

·      In addition, it shows you where you can strengthen your leadership skills, so you can better assist your team members and help them succeed.

Martin Lloyd